Remote Assistance Service

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A simple task can soon turn into a major undertaking if a problem occurs.

Using Camden Laptop Repair Centre remote assistance service we can soon have you or your staff, back and running again without the need to wait for an engineer to arrive. Our remote support service allows us to be connected to a client’s PC within a few minutes, securely. This gives us the ability to see what a user is doing wrong, error messages that have appeared on screen or to simply to show a user how to complete a task. The remote support service isn’t just about fixing a problem – it can also be used to educate a user.

Need help? Get it quick by following the simple steps below

1. Telephone Us Call our support hotline on 0044 (0) 20 7813 1311 to request assistance

2. Download Support Software We will ask you to download the software, run it and then give us the 9 digit code and password.

3. Get It Sorted Our team of experts will take control of your PC and resolve your problem while you wait

Service requirements

  • You have an active Internet connection
  • You have access to an Internet browser (Internet Explorer, Firefox, Google Chrome, Safari, Opera etc)
  • You have the correct administrator privileges for us to make any required system changes


Prices for this service start from £25.00 per 60 minutes session. We accept the following methods of payment:




Online Booking form

Our remote assistance service is provided from Monday to Friday 10:00 – 18:00, Saturday 10:00 – 17:00, Sunday Closed.

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